Operations Administrator

The Ellison Institute Of Technology (eit); Oxford; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Travel allowance

Bonus

Pension - Employer contribution 7.5%

Life Assurance

Income Protection

Private Medical Insurance

Employee discounts

Electric car scheme

Nursery Salary Sacrifice scheme

Cycle to Work Scheme

Family Planning

Neurodiversity support

Coaching & Therapy services

Job summary

The Ellison Institute Of Technology (eit) is seeking an experienced Operations Administrator in Oxford. The role provides reliable support to the Operations Manager and team, managing calendars, notes and records, and helping improve administrative processes in a fast-paced environment.

You will gain exposure to CRM systems, project tracking, and cross-functional coordination while upholding high standards of confidentiality and accuracy. This is a fixed-term position with travel requirements.

Qualifications

• Proven administration experience in a busy team.
• Experience handling CRM data and supporting systems.
• Willingness to undergo enhanced DBS check for the role.

Responsibilities

• Support the Operations Manager and Operations Coordinator in their roles.
• Provide general administrative support across the team including scheduling, note taking and action recording.
• Assist with project tracking, timelines and communicating updates to stakeholders.
• Collaborate to administrate, test and improve systems, including the CRM database and data upkeep.
• Conduct research and collect data to support continuous improvement.
• Support recruitment, onboarding and training for volunteers and temporary workers.
• Plan and assist with meetings and events logistics.

Skills

Organisational skills

Communication

MS Office

Tools

CRM systems

Job description

• Support the Operations Manager and Operations Coordinator in their roles.
• Provide general administrative support across the team, including meeting and scheduling, note taking and ensuring actions are recorded, and preparing resources.
• Provide support across the team, supporting different functional areas during peak period and as directed by the programme priorities.
• Identify and implement improvements to administration, processes, and operations across the programme, including maximising the use of technology and software.
• Support project tracking and maintenance, helping to ensure that timelines, tasks, and deadlines remain on track, whilst communicating updates to relevant stakeholders.
• Collaborate with the team and third parties to administrate, test and improve systems, including maintaining the CRM database and ensuring key data is kept up to date.
• Conduct research as necessary, including the collection of data and feedback to facilitate continuous improvement.
• Support the creation, review and maintenance of team guides, including best-practice guidance and workflow documentation.
• Support the recruitment, onboarding and training processes for both volunteers and temporary workers.
• Support the planning and logistics for meetings and events.
  The Education & Scholarships team is seeking an experienced and highly organised Operations Administrator to provide reliable, high-quality support in a busy and fast-paced environment. This Operations Administrator must be able to manage competing priorities and deadlines with accuracy and discretion, communicate confidently with colleagues and external contacts, and use their administrative and digital skills to support effective ways of working., Proven administration experience in a busy team, delivering high-volume output to deadlines.
• Exceptionally organised with the ability to balance multiple projects in a fast-paced environment, staying on top of deadlines and deliverables.
• Excellent attention to detail.
• Experience using databases, able to reliably and accurately check and enter data.
• Technically proficient - confident learning new systems; excellent MS Office skills.
• Strong verbal and written communication and interpersonal skills, able to represent an organisation and its values, particularly over email.
• Sensitivity, discretion, and an understanding of the legal requirements when handling personal information and data.

Desirable Skills, Qualifications & Experience

• Experience working in a start-up environment with adaptable skills to accommodate a range of different duties.
• Experience supporting or administrating Salesforce.
• Experience using project and task management tools (Asana and Jira) to organise projects, track timelines and manage outstanding actions.
• Experience supporting software testing, including user acceptance (UAT) by following user stories and test scripts.
• At the Ellison Institute of Technology (EIT), we're on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity's greatest challenges in four transformative areas:
• Health, Medical Science & Generative Biology
• Food Security & Sustainable Agriculture
• Climate Change & Managing CO
• Artificial Intelligence & Robotics
• This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you'll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at www.eit.org .

• Salary: £30,000 - £35,000 (dependent on experience) + travel allowance + bonus
• Enhanced holiday. Our annual leave allowance is 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year. You will also have the opportunity to purchase an additional 5 days annual leave in January and July.
• Pension - Employer contribution 7.5%, minimum employee contribution 5%
• Life Assurance.
• Income Protection
• Private Medical Insurance as standard for you, your partner and any dependents. Including hospital Cash Plan
• Employee discounts
• Electric car scheme
• Nursery Salary Sacrifice scheme
• Cycle to Work Scheme
• Family Planning
• Neurodiversity support including advise and assessments
• Coaching & Therapy services

Working Together - What It Involves

• This is a fixed term role for 12-13 months which we are looking to hire as soon as possible.
• You must have the right to work permanently in the UK for the duration of the Fixed Term Contract, with a willingness to travel as necessary.
• You will live in, or within easy commuting distance of, Oxford (or be willing to relocate).
• Due to the nature of the role, you will need to have an enhanced DBS check in place for this role which we will apply for you on your behalf