Operations Administrator: Dynamic Coordinator for Projects

entrust IT; Bedford; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Benefits

Job summary

entrustIT Group is seeking an Operations Administrator to join our Bedford team. This fast-paced, varied role supports scheduling, client communications, and resource coordination to keep projects moving smoothly.

You’ll work closely with the Operations Manager and team to ensure engineering teams have what they need, while maintaining fleet and subcontractor administration. A proactive, organised approach is essential.

Qualifications

• Proven experience in an administrative role.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• A genuine passion for quality and customer service.
• The ability to work effectively as part of a busy team.
• GCSE Maths and English at Grade A*–C, or equivalent.
• A full, clean UK Driving Licence.
• The ability to successfully complete an Enhanced DBS check.
• Experience of operational administration, or a CIPD Level 3 qualification/membership, would be an advantage.

Responsibilities

• Scheduling engineers, people and resources across jobs and sites.
• Organising certifications, access passes, accommodation and expenses for UK-wide teams.
• Liaising directly with clients to answer queries and coordinate engineer activity.
• Supporting the management and administration of the company vehicle fleet.
• Coordinating and administering subcontractors.
• Working closely with the Compliance Team to ensure people and projects operate safely.
• Managing scheduled maintenance and reactive repairs for CCTV and access control customers.
• Providing day-to-day administrative support to the Operations Manager and wider team.

Skills

Admin experience

Organisational skills

Communication skills

Customer service

Teamwork

Driving licence

DBS check

UK work basics

CIPD Level 3 (advantage)

Education

GCSE Maths and English (A*-C)

CIPD Level 3 qualification

Job description

entrustIT Group is seeking an Operations Administrator to join our Bedford team. This fast-paced, varied role supports scheduling, client communications, and resource coordination to keep projects moving smoothly.

You’ll work closely with the Operations Manager and team to ensure engineering teams have what they need, while maintaining fleet and subcontractor administration. A proactive, organised approach is essential.