Operations Coordinator – Client Portal & Admin

HR GO Recruitment; United Kingdom; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave

Birthday off

Training & development opportunities

Job summary

HRGO is recruiting for our client for an Operations Coordinator to join their busy team based in Dumfries who provide a wide range of services to local and national businesses.

You will support all administrative aspects of the business, champion the customer management portal, handle quotations, ordering, bookings, invoicing and client communications. This is a hands-on role requiring strong organisational skills and proactivity.

Qualifications

• Proven 3+ years in administration or similar role.
• Strong organisational and analytical with ability to prioritise multiple tasks/projects.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office.

Responsibilities

• Act as the main office contact for clients.
• Maintain the customer management portal and client details.
• Maintain product catalogue and send service reports.
• Invoicing, proposals, quotes and contracts.
• Organise maintenance visits and manage contracts/renewals.
• Book engineers for planned works and call-outs.
• Order hardware and raise purchase orders.
• Prepare and send service reports and client invoices.
• Update terms and maintenance agreements.
• Maintain relationships with engineers and staff to progress services/projects.
• Support wider internal admin teams when required.

Skills

Organisation

Communication

Microsoft Office

Xero

Administration

Tools

Customer management portal

Job description

HRGO is recruiting for our client for an Operations Coordinator to join their busy team based in Dumfries who provide a wide range of services to local and national businesses.

You will support all administrative aspects of the business, champion the customer management portal, handle quotations, ordering, bookings, invoicing and client communications. This is a hands-on role requiring strong organisational skills and proactivity.