Operations Administrator

Alphadog Recruit; East Grinstead; On-site; GBP 22,500 - 27,500; Full time

Benefits offered by this job

23 days annual leave plus bank holidays

Wellbeing allowance

Employee of the Quarter award

Quarterly company bonus programme

Additional day off for birthday

Contribution to Company Pension Scheme

Job summary

Join a dynamic team as an Operations Administrator in a full-time role that offers an exciting opportunity for growth and impact. You will play a crucial role in supporting daily operations, ensuring smooth processes, and liaising with customers and suppliers. This position comes with a competitive salary of up to £25,000 and a comprehensive benefits package, including annual leave, wellbeing allowances, and recognition awards. If you are proactive, organized, and thrive under pressure, this is the perfect opportunity to make a meaningful contribution in a supportive environment.

Qualifications

• Exceptional attention to detail and a results-driven mindset are essential.
• Sales knowledge is preferred for this role.

Responsibilities

• Support daily operations and ensure smooth business processes.
• Process orders and assist the Sales team with administrative tasks.

Skills

Attention to detail

Sales knowledge

Results-driven

Flexibility

Ability to thrive under pressure

Tools

CRM systems

Job description

Operations Administrator

An exciting opportunity has opened up for an Operations Administrator to join our team. This full-time position runs Monday to Friday, 9 AM to 5:30 PM, with a competitive salary of up to £25,000, accompanied by an attractive company perks package, including regular social events. The role is available for an immediate start; however, notice periods will be considered.

Roles and Responsibilities:

The Operations Administrator will play a key role in supporting the daily operations and ensuring smooth business processes, including but not limited to:

• Processing and monitoring the progress of orders, including communication with customers, suppliers, and vendors.
• Conducting customer onboarding and credit checks.
• Scanning, managing, and distributing NDAs and contracts.
• Organising and administering corporate events and entertainment functions.
• Coordinating arrangements for visitors to HQ.
• Assisting the Sales team with key administrative tasks, such as building quotes and tracking delivery of customer orders.
• Distributing electronic licences to customers and updating CRM systems accordingly.
• Maintaining accurate and timely updates of work activities in the CRM system.
• Preparing sales department reports for senior management, including tracking customer renewals.
• Providing general sales administration support.
• Overseeing the fulfilment of orders.

Required Characteristics and Skills:

The ideal candidate will exhibit the following traits:

• Exceptional attention to detail.
• A commercially-minded individual with sales knowledge (preferred).
• A results-driven, reliable, and hardworking ethos.
• Flexibility, particularly around end-of-month, quarter, or year deadlines.
• The ability to thrive under pressure and meet tight deadlines.

Benefits:

We offer an extensive benefits package that includes:

• 23 days of annual leave plus bank holidays.
• Wellbeing allowance to support personal health.
• Employee of the Quarter recognition award.
• Quarterly company bonus programme.
• An additional day off for your birthday.
• Contribution to the Company Pension Scheme.

Reporting Line:

The Operations Administrator will report directly to the Operations & HR Executive.

If you're a proactive individual with a knack for organisation and a desire to make an impact, we’d love to hear from you!