Operations Assistant

Forest Holidays; Llwyn-onn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK holiday company is seeking an Operations Assistant to maintain hot tubs and complete general maintenance tasks in a beautiful forest setting. Ideal candidates will possess a positive attitude, effective communication skills, and the ability to work outdoors. Enjoy generous benefits including holiday allowance, performance bonuses, and wellbeing activities. Click 'Apply' to join our team!

Benefits

Generous holiday allowance

Performance-based bonuses

Social events and awards evenings

Pension scheme

One full paid day to volunteer

Subsidised meals

Wellbeing events & activities

Discounts on cabin breaks

Discounts on top brands

Qualifications

• Ability to work well in a team and communicate effectively.
• Experience in a similar role is desirable.
• Willingness to work outdoors in all weather conditions.

Responsibilities

• Ensure hot tubs are functioning properly for guests.
• Complete general maintenance tasks efficiently.
• Deliver daily tasks with a focus on detail.

Skills

Can-do attitude

Teamwork

Attention to detail

Basic maintenance skills

Communication

Job description

Overview

Operations Assistant – Garwnant, Merthyr Tydfil CF48 2HU. Location: Garwnant. Hours: Full time (40 hours per week). Salary: £12.21 per hour. Job type: Permanent. Posting date: 16 September 2025. Closing date: 14 October 2025. Location details and company are as listed by Forest Holidays Limited.

Summary

• Location: Garwnant
• Salary: £12.21 per hour
• Working Hours: Full-time, 40 hours per week
• Days of Work: 5 days out of 7

Join Our Team in a Stunning Forest Setting!

We have an exciting opportunity for an Operations Assistant to join our Garwnant team. Work in one of the UK\'s most beautiful forest locations, developing your skills while providing outstanding service to our guests.

Who Are Forest Holidays?

We\'re a Certified B Corp. Our business has been recognised as a force for good. It\'s what we\'ve always known: our holidays are good for people and the planet. We\'ve never done business as usual. Our holidays are unique, and so are we. We\'re a team of 800 people. We\'re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They\'re places to discover the wonders of nature and realise the part we all play in protecting it.

About the Operations Assistant role

Open all year round, our Operations Assistant plays a vital role in ensuring the hot tubs are in perfect working order every day for our guests. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable. Passionate about the little details, you understand the importance of delivering your daily tasks in a timely and competent manner.

What Are We Looking For?

Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.

We\'re looking for someone with:

• A positive, can-do attitude and a strong work ethic.
• The ability to work well in a team and communicate effectively with colleagues.
• Great attention to detail, ensuring high cleanliness standards are met.
• Some previous experience in a similar role.
• A willingness to work outdoors in a natural setting, whatever the weather.

Why Join Us?

As a valued member of our team, you\'ll enjoy a range of fantastic benefits, including:

• Generous holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance.
• Performance-based bonuses - Earn a 5% bonus (paid quarterly) if customer service targets are met.
• Social events and awards evenings - Celebrate success with your team.
• Pension scheme - Secure your future with our company pension.
• One full paid day to volunteer - Give back to a cause you care about.
• Subsidised meals - Discounted food when working on location.
• Wellbeing events & activities - Focus on your mental and physical wellness.
• Save on cabin breaks - Up to 20% off pre-booked stays or last-minute breaks for £75 per cabin. Friends and family also receive 15% off.
• Hundreds of discounts - Save on top brands across the UK.

Pay Rates for Aged 16 and 17

• 16 years: £7.55 per hour
• 17 years: £10.00 per hour

Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you\'ll be part of a team that values people and the planet.

Click 'Apply' now to start your journey with us. Don\'t miss out on this fantastic opportunity!