Operations Administrator

Pearson Whiffin Recruitment Ltd; Ruxley; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading recruitment consultancy in North Kent is looking for an Operations Administrator. The role involves managing work orders, scheduling, and handling communications with residents and clients. Candidates must have strong organizational skills, confidence in problem-solving, and excellent communication abilities. The position offers opportunities for training and development in a supportive team environment.

Benefits

Great training and development opportunities

Supportive and friendly team environment

Qualifications

• Strong administrative background, ideally within a repairs and maintenance setting.
• Proven experience in scheduling and coordinating workloads.
• Ability to resolve issues as they arise.

Responsibilities

• Raising and assigning work orders.
• Managing diaries and scheduling emergencies.
• Liaising with site contacts.

Skills

Strong administrative background

Experience in scheduling and coordinating workloads

Confident in resolving issues

Good knowledge of local geography

Excellent verbal and written communication skills

Customer service skills

Ability to work collaboratively

Job description

Operations Administrator

North Kent

£23,000 - £27,000 DOE

Monday to Friday 8:30 – 17.00pm (1hr lunch)

Permanent - full time role

Duties for this busy Operations Administrator role include :

• Raising and assigning work orders.
• Managing diaries, scheduling emergencies and booking work in.
• Dealing with inbound and outbound calls from residents and the clients.
• Liaising with site contacts.
• Producing RAMS.
• Organising isolations for relevant works.
• Handling Invoicing tasks
• Running KPI reports.

To be successful for this role, you must have / be :

• Strong administrative background, ideally within a repairs and maintenance setting.
• Proven experience in scheduling and coordinating workloads.
• Confident in independently resolving issues as they arise.
• A thick skin, with an awareness of the challenges in dealing with vulnerable people.
• Super organised with the ability to pre-empt any scheduling issues.
• Good knowledge of local geography.
• A meticulous attention to detail.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Able to work collaboratively in a team yet use initiative.

As an Operations Administrator for this role, you will benefit from great training and development opportunities with a view to progress!

You will be working within a fun and friendly team for a company who really invest in their workforce and love people who want to learn, and they will move quickly, so if you have the relevant experience, apply today!

This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far