Operations Administrator

Pearson Whiffin Recruitment Ltd; Dartford; On-site; GBP 22,000 - 28,000; Full time

Job summary

Pearson Whiffin Recruitment Ltd in North Kent is assisting a well-established building services company to recruit an Operations Administrator. This permanent, full-time role runs Monday to Friday 8:30–17:00 with a 1-hour lunch break.

The post involves varied duties from diary management to invoicing in a busy environment. You will produce RAMS, organise site isolations, manage workloads, and communicate with residents and clients.

Qualifications

• Strong administrative background, ideally within a repairs and maintenance setting.
• Proven experience in scheduling and coordinating workloads.
• Confident in independently resolving issues.
• A thick skin, with awareness of challenges in dealing with vulnerable people.
• Super organised with ability to pre-empt scheduling issues.
• Good knowledge of local geography.
• Meticulous attention to detail.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Able to work collaboratively in a team yet use initiative.

Responsibilities

• Raising and assigning work orders.
• Managing diaries, scheduling emergencies and booking work in.
• Dealing with inbound and outbound calls from residents and the clients.
• Liaising with site contacts.
• Producing RAMS.
• Organising isolations for relevant works.
• Handling invoicing tasks
• Running KPI reports.

Skills

Administrative experience

Scheduling experience

Communication skills

Customer service

Problem solving

Geography knowledge

Attention to detail

Team player

Initiative

Independent resolver

Job description

Operations Administrator

North Kent

Monday to Friday 8:30 – 17.00pm(1hr lunch)

Permanent - full time role

A fantastic opportunity for an Operations Administrator has arisen for someone to join a well-established company, who operate within the Building Services sector. This role is super varied so if you are organised, love being busy and have a willingness to learn then carry on reading!

Duties for this busy Operations Administrator role include:

• Raising and assigning work orders.


• Managing diaries, scheduling emergencies and booking work in.


• Dealing with inbound and outbound calls from residents and the clients.


• Liaising with site contacts.


• Producing RAMS.


• Organising isolations for relevant works.


• Handling Invoicing tasks


• Running KPI reports.

To be successful for this role, you must have/be:

• Strong administrative background, ideally within a repairs and maintenance setting.


• Proven experience in scheduling and coordinating workloads.


• Confident in independently resolving issues as they arise.


• A thick skin, with an awareness of the challenges in dealing with vulnerable people.


• Super organised with the ability to pre-empt any scheduling issues.


• Good knowledge of local geography.


• A meticulous attention to detail.


• Excellent verbal and written communication skills.


• Exceptional customer service skills.


• Able to work collaboratively in a team yet use initiative.

As an Operations Administrator for this role, you will benefit from great training and development opportunities with a view to progress!

You will be working within a fun and friendly team for a company who really invest in their workforce and love people who want to learn, and they will move quickly, so if you have the relevant experience, apply today!