Operations Administrator – Growth & Training Focus

The Pearson Whiffin Recruitment Group; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

The Pearson Whiffin Recruitment Group is seeking an Operations Administrator in North Kent. This permanent, full-time role covers a busy building services operation, handling work orders, diaries, calls, site liaison, RAMS, isolations, invoicing and KPI reporting.

You’ll join a friendly team and contribute to smooth daily operations. Ideal candidates have solid admin experience, excellent organisational and communication skills, and a proactive, problem-solving mindset.

Qualifications

• Proven experience in scheduling and coordinating workloads.
• Strong administrative background, ideally within repairs and maintenance.
• Excellent verbal and written communication skills.
• Ability to work independently and proactively resolve issues.
• Excellent organisational skills with attention to detail.
• Good knowledge of local geography.

Responsibilities

• Raising and assigning work orders.
• Managing diaries, scheduling emergencies and booking work in.
• Dealing with inbound and outbound calls from residents and clients.
• Liaising with site contacts.
• Producing RAMS.
• Organising isolations for relevant works.
• Handling invoicing tasks
• Running KPI reports.

Skills

Strong administrative background

Scheduling and coordinating workloads

Independent issue resolution

Thick skin with vulnerable people

Organised scheduling

Knowledge of local geography

Attention to detail

Verbal and written communication

Customer service skills

Teamwork with initiative

Job description

The Pearson Whiffin Recruitment Group is seeking an Operations Administrator in North Kent. This permanent, full-time role covers a busy building services operation, handling work orders, diaries, calls, site liaison, RAMS, isolations, invoicing and KPI reporting.

You’ll join a friendly team and contribute to smooth daily operations. Ideal candidates have solid admin experience, excellent organisational and communication skills, and a proactive, problem-solving mindset.