Building Services Operations Scheduler & Admin

Confidential; Dartford; On-site; GBP 26,000 - 32,000; Full time

Job summary

Confidential in North Kent is seeking an Operations Administrator to support a busy Building Services team.

This permanent, full-time role involves managing work orders, diaries, resident and client calls, and producing RAMS, organising isolations, and running KPI reports. The post requires strong admin and scheduling skills and a customer-focused approach.

Excellent organisational abilities and the capacity to work effectively in a team are essential for success in this varied role.

Qualifications

• Strong administrative background, ideally within a repairs and maintenance setting.
• Proven experience in scheduling and coordinating workloads.
• Confident in independently resolving issues as they arise.
• A thick skin, with an awareness of the challenges in dealing with vulnerable people.
• Super organised with the ability to pre-empt any scheduling issues.
• Good knowledge of local geography.
• A meticulous attention to detail.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Able to work collaboratively in a team yet use initiative.

Responsibilities

• Raising and assigning work orders.
• Managing diaries, scheduling emergencies and booking work in.
• Dealing with inbound and outbound calls from residents and the clients.
• Liaising with site contacts.
• Producing RAMS.
• Organising isolations for relevant works.
• Handling Invoicing tasks
• Running KPI reports.

Skills

Administrative

Scheduling

Invoicing

RAMS

KPI reports

Diary management

Customer service

Teamwork

Communication

Vulnerability awareness

Job description

Confidential in North Kent is seeking an Operations Administrator to support a busy Building Services team.

This permanent, full-time role involves managing work orders, diaries, resident and client calls, and producing RAMS, organising isolations, and running KPI reports. The post requires strong admin and scheduling skills and a customer-focused approach.

Excellent organisational abilities and the capacity to work effectively in a team are essential for success in this varied role.