Operations Administrator

Pearson Whiffin Recruitment Ltd; City Of London; On-site; GBP 21,000 - 25,000; Full time

Job summary

Pearson Whiffin Recruitment Ltd is seeking an Operations Administrator in North Kent. The role is Monday to Friday, full-time, permanent, with a focus on coordinating work orders, managing diaries, and handling client and resident communications.

The successful candidate will bring strong administrative experience, scheduling ability, and excellent communication skills to a busy building services team, with RAMS production and invoicing tasks included.

Qualifications

• Must have strong administrative background, ideally in repairs and maintenance.
• Proven scheduling and workload coordination experience.
• Ability to resolve issues independently.
• Great attention to detail and organisational skills.
• Excellent verbal and written communication.
• Ability to work well in a team and use initiative.

Responsibilities

• Raising and assigning work orders.
• Managing diaries and scheduling emergencies.
• Handling calls from residents and clients.
• Liaising with site contacts.
• Producing RAMS.
• Organising isolations for relevant works.
• Handling invoicing tasks.
• Running KPI reports.

Skills

Administrative experience

Diary management

Scheduling

Customer service

Communication

Job description

Operations Administrator

North Kent

Monday to Friday 8:.00pm(1hr lunch)

Permanent - full time role

A fantastic opportunity for an Operations Administrator has arisen for someone to join a well-established company, who operate within the Building Services sector. This role is super varied so if you are organised, love being busy and have a willingness to learn then carry on reading!

Duties for this busy Operations Administrator role include:

• Raising and assigning work orders.
• Managing diaries, scheduling emergencies and booking work in.
• Dealing with inbound and outbound calls from residents and the clients.
• Liaising with site contacts.
• Producing RAMS.
• Organising isolations for relevant works.
• Handling Invoicing tasks
• Running KPI reports.

To be successful for this role, you must have/be:

• Strong administrative background, ideally within a repairs and maintenance setting.
• Proven experience in scheduling and coordinating workloads.
• Confident in independently resolving issues as they arise.
• A thick skin, with an awareness of the challenges in dealing with vulnerable people.
• Super organised with the ability to pre-empt any scheduling issues.
• Good knowledge of local geography.
• A meticulous attention to detail.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Able to work collaboratively in a team yet use initiative.

As an Operations Administrator for this role, you will benefit from great training and development opportunities with a view to progress!

You will be working within a fun and friendly team for a company who really invest in their workforce and love people who want to learn, and they will move quickly, so if you have the relevant experience