Operations & Admin Coordinator (Office-Based)

Confidential; Bury St Edmunds; On-site; GBP 27,000 - 29,000; Full time

Job summary

Confidential is seeking a proactive Administrator to support day-to-day operations and customer communication in a busy office near Bury St Edmunds. The role is full-time and permanent, offering £27,000 to £29,000 DOE and a chance to contribute within a growing team.

Key duties include scheduling, data entry, documentation, and coordinating with suppliers and internal departments to ensure smooth service delivery.

Qualifications

• Experience in administration, operations support, coordination or customer service.
• Strong organisational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Confident written and verbal communication.

Responsibilities

• Coordinate projects, schedules and operational activities for smooth service delivery.
• Liaise with customers, suppliers and internal teams to manage enquiries and project requirements.
• Arrange deliveries, bookings and logistics as required.
• Maintain records, databases and CRM systems.
• Prepare operational documentation and reports.
• Support stock control, ordering and resource planning.
• Handle shared inboxes and respond to enquiries promptly.
• Raise quotations and provide after-sales support.
• Assist with compliance, quality and health & safety administration.

Skills

Project coordination

Customer service

Organisational skills

Communication skills

Time management

Problem solving

Attention to detail

Teamwork

Tools

Microsoft Office

Job description

Confidential is seeking a proactive Administrator to support day-to-day operations and customer communication in a busy office near Bury St Edmunds. The role is full-time and permanent, offering £27,000 to £29,000 DOE and a chance to contribute within a growing team.

Key duties include scheduling, data entry, documentation, and coordinating with suppliers and internal departments to ensure smooth service delivery.