Operational Support Officer

Brook Street Social Care; Droitwich Spa; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community-focused organisation in Droitwich Spa is seeking an Operational Support Officer to provide essential support for day-to-day business functions. The ideal candidate will possess strong organisational and communication skills, with proficiency in MS Office. This role promotes a collaborative work environment, encouraging professional growth and innovation. Candidates with experience in operational or administrative support are encouraged to apply.

Qualifications

• Previous experience in an operational or administrative support role.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.

Responsibilities

• Provide comprehensive operational support to ensure smooth day-to-day business functions.
• Assist in the coordination and management of administrative tasks.
• Support the implementation of operational procedures and policies.

Skills

Organisational skills

Communication skills

Proficiency in MS Office Suite

Problem-solving skills

Attention to detail

Education

NVQ Level 3 or equivalent

Tools

Data management systems

Job description

Operational Support Officer - Droitwich, UK

Join a forward-thinking and reputable organisation dedicated to delivering exceptional services within the community. This role offers the opportunity to work in a collaborative and inclusive environment that encourages professional growth and development. The organisation is committed to making a positive impact through innovative solutions and dedicated support, making this an excellent opportunity for ambitious professionals seeking a rewarding career in operational support.

Job Responsibilities

• Provide comprehensive operational support to ensure smooth day-to-day business functions.
• Assist in the coordination and management of administrative tasks, including data entry, filing, and record keeping.
• Support the implementation of operational procedures and policies to enhance efficiency.
• Respond to internal and external enquiries promptly and professionally.
• Maintain accurate documentation and assist with reporting requirements.
• Collaborate with various departments to facilitate effective communication and workflow.
• Support project activities and contribute to continuous improvement initiatives.
• Assist in the organisation of meetings, training sessions, and other events as required.

Required Skills & Qualifications

• Previous experience in an operational or administrative support role.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach to tasks.
• Relevant qualifications such as NVQ Level 3 or equivalent (desirable).
• Experience with data management systems and reporting tools (advantageous).
• Adaptability and willingness to learn new processes and systems.

For more information on the role, please contact Rafal at or call (phone number removed).