Onsite Service & Validation Coordinator

Confidential; South Yorkshire; On-site; GBP 27,000 - 28,000; Full time

Job summary

Confidential is seeking a Service & Validation Administrator to support its busy service department in Rotherham. The role involves administrative coordination, maintaining reports, processing contracts, and ensuring timely customer responses.

You will work closely with the Service and Contracts teams to uphold service standards. Ideal candidates will have experience in admin roles, strong organisational skills, and proficiency with Word, Excel, and Outlook.

Qualifications

• Experience in an administrative or coordination role is preferred.
• Clear and professional written and verbal communication.
• Able to work collaboratively within a team.
• High attention to detail and willingness to learn.

Responsibilities

• Collating and checking Validation and Laboratory Reports before issuing to customers.
• Generating and sending service and callout reports.
• Loading contracts onto the system and creating pre planned jobs and stock requirements.
• Supporting the Contract Manager with renewals.
• Maintaining internal tracking spreadsheets.
• Assisting the coordination team during busy periods or absences.
• Providing telephone support and responding to customer enquiries.
• Ensuring all enquiries are logged and responded to within the same day.

Skills

Organisationa l skills

Time management

Communication skills

Teamwork

Tools

Microsoft Office

Job description

Confidential is seeking a Service & Validation Administrator to support its busy service department in Rotherham. The role involves administrative coordination, maintaining reports, processing contracts, and ensuring timely customer responses.

You will work closely with the Service and Contracts teams to uphold service standards. Ideal candidates will have experience in admin roles, strong organisational skills, and proficiency with Word, Excel, and Outlook.