Service and Validation Administrator

Unicorn Resourcing Ltd.; Rotherham; On-site; GBP 27,000 - 28,000; Full time

Job summary

Unicorn Resourcing Limited is recruiting for a Service & Validation Administrator to support a busy medical service department in Rotherham. The role is office-based with standard hours Mon-Fri 8:30am-5:00pm and salary 26,500–28,000 per annum.

You will collate validation/lab reports, generate service and callout reports, load contracts, assist with renewals and stock planning, and handle customer enquiries by phone and email.

Qualifications

• Previous experience in an administrative or coordination role is preferred.
• Strong organisational and time management skills.
• Clear and professional written and verbal communication.
• Confident using Microsoft Office, particularly Word, Excel, and Outlook.
• Able to work collaboratively within a team.
• High attention to detail and willingness to learn.

Responsibilities

• Collating and checking Validation and Laboratory Reports before issuing to customers.
• Generating and sending service and callout reports.
• Loading contracts onto the system and creating pre planned jobs and stock requirements.
• Supporting the Contract Manager with renewals.
• Maintaining internal tracking spreadsheets.
• Assisting the coordination team during busy periods or absences.
• Providing telephone support and responding to customer enquiries.
• Ensuring all enquiries are logged and responded to within the same day.

Skills

Administrative experience

Coordination

Organisational skills

Communication skills

Teamwork

Attention to detail

Willingness to learn

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Service & Validation Administrator

Salary: 26,500 - 28,000 per annum

Location: Rotherham

Hours: Monday to Friday, 8:30am to 5:00pm (45 minutes lunch) onsite

A well established service focused Medical organisation is seeking a Service & Validation Administrator to support its busy service department. This is a varied administrative and coordination role, central to ensuring efficient service delivery and high standards of customer support.

The role

Working closely with the Service and Contracts teams, you will provide day to day administrative support and help maintain smooth operational processes.

Key responsibilities include:

• Collating and checking Validation and Laboratory Reports before issuing to customers
• Generating and sending service and callout reports
• Loading contracts onto the system and creating pre planned jobs and stock requirements
• Supporting the Contract Manager with renewals
• Maintaining internal tracking spreadsheets
• Assisting the coordination team during busy periods or absences
• Providing telephone support and responding to customer enquiries
• Ensuring all enquiries are logged and responded to within the same day

Person specification

• Previous experience in an administrative or coordination role is preferred
• Strong organisational and time management skills
• Clear and professional written and verbal communication
• Confident using Microsoft Office, particularly Word, Excel, and Outlook
• Able to work collaboratively within a team
• High attention to detail and willingness to learn

This is an excellent opportunity for someone organised and proactive who enjoys working in a structured, team focused environment with a strong emphasis on customer service.

Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.