Onsite Service Coordinator & Admin Specialist

Confidential; Newmarket; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

23 days holiday + bank holidays

Company pension

Health cash plan

Long service recognition awards

Job summary

Confidential is seeking a proactive Service Coordinator/Administrator on the outskirts of Newmarket. You will coordinate appointments, plan engineers' diaries and keep customers updated from enquiry to completion.

The role involves handling the service inbox, preparing quotes, renewals, ordering materials and assisting with invoicing. Strong organisation and MS Office skills are essential; Sage experience is a bonus.

Qualifications

• Good organisational skills and a confident telephone manner.
• Experience in administration or service coordination is useful.
• Sage experience is a bonus.

Responsibilities

• Coordinate appointments and plan engineers' diaries.
• Book maintenance visits and respond to urgent call-outs.
• Manage service inbox and prepare quotations/contract renewals.
• Order materials and raise purchase orders; assist invoicing.
• Keep records and paperwork up to date.

Skills

Organisation

Customer service

Telephone manner

Administration experience

Tools

Sage

Microsoft Office

Job description

Confidential is seeking a proactive Service Coordinator/Administrator on the outskirts of Newmarket. You will coordinate appointments, plan engineers' diaries and keep customers updated from enquiry to completion.

The role involves handling the service inbox, preparing quotes, renewals, ordering materials and assisting with invoicing. Strong organisation and MS Office skills are essential; Sage experience is a bonus.