Onsite Service Desk Engineer — Windows, AD, Teams

Context Recruitment; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading construction engineering business is seeking a proactive Service Desk Engineer for an initial 3 month contract in Crewe. The role involves logging and managing tickets for hardware and software issues, as well as installing and configuring various systems. Applicants must have a strong background in helpdesk procedures and the ability to work effectively under pressure. The position requires onsite full-time commitment from 08:00 to 17:00, and offers a competitive daily rate of £350 - £375 outside IR35.

Qualifications

• Solid understanding of helpdesk responsibilities and procedures.
• Ability to work effectively under pressure.

Responsibilities

• Log tickets and manage through to resolution for hardware and software.
• Install and configure new hardware, software, and services.

Skills

Windows OS Support (Windows 10)

Active Directory and Office 365 Admin

Microsoft Teams

Supporting AV products

Understanding of web gateway filtering

Networking concepts including support of VPNs

Experience in Service Desk management

Job description

A leading construction engineering business is seeking a proactive Service Desk Engineer for an initial 3 month contract in Crewe. The role involves logging and managing tickets for hardware and software issues, as well as installing and configuring various systems. Applicants must have a strong background in helpdesk procedures and the ability to work effectively under pressure. The position requires onsite full-time commitment from 08:00 to 17:00, and offers a competitive daily rate of £350 - £375 outside IR35.