Sales Support & Order Coordinator

Interaction Recruitment PLC; Coalville; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Free car parking

5% pension

25 days holiday + birthday off

Job summary

Interaction Recruitment is seeking a Sales Support Coordinator in Coalville to join a busy team. The role focuses on providing sales support quotations to commercial clients and volume-based customers, while maintaining strong supplier relationships and accurate order processing.

The ideal candidate will have extensive Senior Customer Service experience, exceptional attention to detail, and a proactive approach to customer engagement, ensuring timely responses and high service levels in a

Qualifications

• Previous extensive experience within a Senior Customer Service role is ESSENTIAL.
• High attention to detail within a fast paced environment.
• Enthusiastic and dynamic personality with a highly proactive attitude.
• A natural ability to instantly develop a conversational relationship.

Responsibilities

• Maintain customer relationships with suppliers regarding purchasing, forecasting and respond to customer enquiries in a timely manner as a Sales Support Coordinator.
• Manage customer retention and loyalty through maintaining effective relationships.
• Provide elevated level of customer service.
• Process sales orders including pricing, shipment dates and product delivery.
• Liaise with operations regarding delayed orders and keep in close contact with customers.

Skills

Senior Customer Service

Attention to detail

Proactive attitude

Communication skills

Job description

Sales Support Coordinator

Full-Time - Permanent

Hours: Monday to Friday 8.30am to 5.00pm (Early Finish on Fridays!)

Basic Salary: £30,000.00 Per Annum

Location: Coalville, Leicestershire

Benefits: Fantastic long term career prospects, state of the art office based environment, Free car parking,5% pension,25 days holiday + birthday off, Plus bank holidays!!

Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Sales Support Coordinator to join their Sales Support Team as a Sales Support Coordinator and assist the team, external stakeholders in providing Sales support quotations to commercial clients and volume based customers.

As a Sales Support Coordinator, you will:

• Maintain customer relationships with suppliers regarding the purchasing, forecasting and Respond to Customer enquiries efficiently and accurately within a timely manner as a Sales Support Coordinator
• Manage customer retention and loyalty through maintaining effective relationships as a Sales Support Coordinator
• Natural ability in providing an elevated level of exceptional customer service as a Customer Services Co Ordinator
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with operations regarding delayed orders and keep in close contact with Customers accordingly.
• Participate in management meetings and provide feedback and updates on SLA’s.
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Sales Support Coordinator
• Undertake other ad hoc duties and responsibilities for assigned by your manager
• Step up to assist the Manager when needed and required as a Sales Support Coordinator.

Sales Support Co Ordinator Candidate:

• Previous extensive experience within a Senior Customer Service role is ESSENTIAL
• High attention to detail within a fast paced and pressured environment
• An enthusiastic and dynamic personality with a highly ‘proactive attitude’.
• A ‘natural ability’ to instantly develop a conversational relationship

Interviews: to be held ASAP

INDLEI