Sales Support Coordinator

Interaction Recruitment; Swannington; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Free car parking

5% pension

25 days holiday + birthday off

Bank holidays

Career prospects

Office environment

Job summary

Interaction Recruitment is seeking a Sales Support Coordinator for a permanent, full-time role in Coalville, Leicestershire. The role offers a basic salary of £30,000 per annum, with Monday–Friday hours 8.30am to 5.00pm and an early finish on Fridays, plus benefits including a pension, 25 days holiday and free car parking.

You will support the Sales Support Team by handling quotations for commercial clients, maintain supplier relationships, process sales orders, liaise with operations on delayed

Qualifications

• Previous extensive experience in a senior customer service role is essential.
• Ability to maintain customer relationships and manage enquiries accurately and promptly.
• Strong communication and proactive approach in a fast-paced environment.

Responsibilities

• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with operations regarding delayed orders and keep customers updated.
• Coordinate invoicing queries and ensure SLA times are met.
• Provide quotations to commercial clients and volume-based customers.
• Support the Sales team and participate in management meetings to review SLAs.

Skills

Senior Customer Service

Attention to detail

Proactive attitude

Excellent communication

Job description

Sales Support Coordinator

Full-Time - Permanent

Hours: Monday to Friday 8.30am to 5.00pm (Early Finish on Fridays!)

Basic Salary: £30,000.00 Per Annum

Location: Coalville, Leicestershire

Benefits: Fantastic long term career prospects, state of the art office based environment, Free car parking,5% pension,25 days holiday + birthday off, Plus bank holidays!!

Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Sales Support Coordinator to join their Sales Support Team as a Sales Support Coordinator and assist the team, external stakeholders in providing Sales support quotations to commercial clients and volume based customers.

As a Sales Support Coordinator, you will:

• Maintain customer relationships with suppliers regarding the purchasing, forecasting and Respond to Customer enquiries efficiently and accurately within a timely manner as a Sales Support Coordinator
• Manage customer retention and loyalty through maintaining effective relationships as a Sales Support Coordinator
• Natural ability in providing an elevated level of exceptional customer service as a Customer Services Co Ordinator
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with operations regarding delayed orders and keep in close contact with Customers accordingly.
• Participate in management meetings and provide feedback and updates on SLA's.
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Sales Support Coordinator
• Undertake other ad hoc duties and responsibilities for assigned by your manager
• Step up to assist the Manager when needed and required as a Sales Support Coordinator.

Sales Support Co Ordinator Candidate:

• Previous extensive experience within a Senior Customer Service role is ESSENTIAL
• High attention to detail within a fast paced and pressured environment
• An enthusiastic and dynamic personality with a highly 'proactive attitude'.
• A 'natural ability' to instantly develop a conversational relationship

Interviews: to be held ASAP

INDLEI