Onsite Print & IT Support Pro

Xerox; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Support Specialist in Belfast to assist in the smooth operation of onsite client sites. The role involves providing a suite of on-site services including centralized print and printer management. Essential qualifications include a minimum of two years in a customer-facing role and strong problem-solving skills. The position requires a high degree of flexibility and the ability to manage multiple tasks under pressure, making it ideal for dynamic work settings.

Qualifications

• Minimum of two years successful track record in a customer facing role.
• Basic knowledge and experience of IT.
• Ability to effectively communicate in a diverse environment.

Responsibilities

• Assist in the smooth operation of Xerox onsite client sites.
• Provide support cover for holiday, sickness, and workload peaks.
• Ensure full support and management of office and production devices.

Skills

Customer service experience

Problem solving

Interpersonal skills

Communication skills

Flexibility

Job description

A leading technology company is seeking a Support Specialist in Belfast to assist in the smooth operation of onsite client sites. The role involves providing a suite of on-site services including centralized print and printer management. Essential qualifications include a minimum of two years in a customer-facing role and strong problem-solving skills. The position requires a high degree of flexibility and the ability to manage multiple tasks under pressure, making it ideal for dynamic work settings.