Onsite Manager

Hayley Group Limited; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

23 days annual leave

Life assurance (x2 salary)

Healthcare schemes

Company pension

Wellness programmes

Uniform and PPE provided

Training and development via Hayley I

Job summary

Hayley Group Limited in Birmingham is seeking an Onsite Manager to run daily customer-site operations and provide dedicated support. You will attend management meetings, support projects, and manage stock levels, parts identification, quotes and orders on customer CMS/ERP systems as well as Hayley systems.

The role emphasizes KPI reporting, asset management and strong collaboration with the customer engineering team, with full driving licence preferred and a 40-hour week.

Qualifications

• Experience within the MRO industry is essential; cross over industries considered.
• Ability to communicate effectively with individuals at varying levels within the organisation and with the customer engineering team.
• Full driving licence preferred and a customer-focused approach with high service standards.

Responsibilities

• Run the day-to-day operations at a customer site and be their dedicated support.
• Attend management meetings and support customer-specific projects.
• Assess stock levels, provide technical support, identify parts, prepare quotes and process orders on the customer CMS/ERP systems and Hayley systems.
• Maintain KPI reporting on OTIF, stock checks and slow-moving items; assist with on-site asset management.

Skills

MRO experience

Stores management procurement

Communication across levels

Full driving licence

Customer-focused

Microsoft Office

Teamwork

Tools

CMS/ERP systems

Microsoft Office

Job description

Job Type: Permanent/Fixed-Term Contract
Location: Kitts Green, Birmingham
Hours: 40 hours per week
Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do.

We are entering an exciting period of growth and our 1300 people, doing things the “Hayley Way” along with industry leading customer service are central to our success.

We’re excited to offer a brilliant opportunity for a brand-new Onsite Manager, based at our customer site in Birmingham.

As our Onsite Manager, you will be running the day-to-day operations at a customer site and will be their dedicated support.

You’ll attend management meetings and support with customer specific projects.

A typical day would include assessing stock levels and providing technical support to the customer which may involve assisting with the identification of parts, answering queries, preparing quotes and processing orders on the customer CMS/ERP systems as well as our own.

Reporting is a key element of the role, so you’ll hot on your numbers and maintain KPI’s across things like OTIF, stock checks and slow-moving items.

Asset optimisation is also key, and you’ll be assisting with the management of all on-site assets.

What we’re looking for in our Onsite Manager:

• Experience within the MRO (Maintenance, Repair & Operations) industry is essential. Will consider similar cross over industries.
• Experience working in stores management procurement would be ideal, however not essential.
• Ability to communicate effectively with individuals across various levels within the organisation is essential, as the role requires direct collaboration with the customer engineering team.
• Full driving licence is preferable.
• Customer-focused, driven to provide consistently high levels of service.
• Basic computer skills, including experience in using Microsoft Office.
• Able to prioritise workload and work as a part of a team.

What you’ll get in return:

• From 23 days annual leave (plus public/bank holidays)
• Life assurance cover (x2 salary)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmes
• Uniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

1. Initial screening
2. Microsoft Teams interview with our Talent Acquisition Partner
3. Face to face interview either in-person or Microsoft Teams
4. Decision outcome

We’ll close this role on Sunday 6th September, but may do so earlier if we receive strong interest so don’t miss out.

A final note...

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at [e-mail]