Onsite IT Support Technician - End-User Focus

eXcell; Warwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology service provider is seeking an IT Support Technician to join their team onsite in Warwick, providing end-user support. Responsibilities include resolving technical problems, providing desktops support, and assisting with technology installations. The ideal candidate will have a minimum of 3 years' experience in end-user support and desktop support, possess excellent communication skills, and have an A+ Certification. Join a dynamic team committed to customer satisfaction.

Qualifications

• Minimum 3+ years of experience with end user support and desktop support.
• Minimum 3+ years of experience with Windows operating system and networking.
• A+ Certification required or obtained within 90 days.

Responsibilities

• Ensure proper day‑to‑day operation of technology applications and equipment.
• Provide deskside assistance to resolve technology issues.
• Perform scheduled moves, installations, add, changes and cancellations.

Skills

End user support

Desktop support

Windows operating system

Communication skills

Presentation skills

A+ Certification

Job description

A technology service provider is seeking an IT Support Technician to join their team onsite in Warwick, providing end-user support. Responsibilities include resolving technical problems, providing desktops support, and assisting with technology installations. The ideal candidate will have a minimum of 3 years' experience in end-user support and desktop support, possess excellent communication skills, and have an A+ Certification. Join a dynamic team committed to customer satisfaction.