Onsite IT Support Specialist – Desktop & Network Expert

SLB; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global technology company based in Scotland is seeking a Desktop Support Analyst. This role involves diagnosing and resolving desktop and laptop incidents, ongoing hardware and software support, and providing customer service. Ideal candidates should have a recent degree in Information Technology and a solid understanding of Microsoft applications. Experience in an IT service desk is a plus. Join a team dedicated to driving energy innovation and ensuring progress for both people and the planet.

Qualifications

• In-depth knowledge of PC hardware and software.
• Experience in on-site support for multiple operating systems.
• Ability to work effectively in a team.

Responsibilities

• Provide second-line investigation and diagnosis.
• Install and configure computer systems and networks.
• Respond to service issues promptly.

Skills

Knowledge of Microsoft PC applications

PC hardware and software support

Troubleshooting hardware and software

Education

Bachelor's degree in Information Technology

Job description

A global technology company based in Scotland is seeking a Desktop Support Analyst. This role involves diagnosing and resolving desktop and laptop incidents, ongoing hardware and software support, and providing customer service. Ideal candidates should have a recent degree in Information Technology and a solid understanding of Microsoft applications. Experience in an IT service desk is a plus. Join a team dedicated to driving energy innovation and ensuring progress for both people and the planet.