IT Support Pro: Windows, macOS & Linux (Onsite/Remote)

Cpl Life Sciences; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading staffing firm in the United Kingdom is seeking an experienced IT Support Associate II to provide first-line technical support to corporate employees. You will resolve hardware, software, and network issues across Windows, macOS, and Linux systems while maintaining excellent customer service. The ideal candidate has over 3 years of support experience, strong troubleshooting skills, and the ability to manage a high volume of requests in a fast-paced environment. Apply now to join this dynamic team.

Qualifications

• 3+ years’ experience supporting Windows, Mac, and Linux operating systems in a corporate setting.
• Excellent communication, multitasking, and customer service skills.
• Strong troubleshooting ability across multiple OS platforms.

Responsibilities

• Provide day-to-day technical support to corporate end users.
• Diagnose and resolve Windows, macOS, and Linux issues.
• Document and track customer interactions in the ticketing system.

Skills

Technical support experience

Customer service skills

Multitasking skills

Education

Associate degree in Computer Science

Bachelor’s degree in Computer Science

Tools

Windows

macOS

Linux

Ticketing systems

Job description

A leading staffing firm in the United Kingdom is seeking an experienced IT Support Associate II to provide first-line technical support to corporate employees. You will resolve hardware, software, and network issues across Windows, macOS, and Linux systems while maintaining excellent customer service. The ideal candidate has over 3 years of support experience, strong troubleshooting skills, and the ability to manage a high volume of requests in a fast-paced environment. Apply now to join this dynamic team.