On‑Site IT Support & Infrastructure Specialist

National Bank of Canada Capital Markets - London; England; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Access to competitive working conditions

Wide range of employee benefits

Dynamic work environment

Job summary

A leading financial services firm in England is seeking a Desktop Support professional to provide advanced technical assistance and hardware management. The successful candidate will have a Bachelor's degree in IT or related field and 3-5 years of experience, along with strong troubleshooting skills and knowledge of Microsoft technologies. This full-time role offers competitive working conditions and a dynamic environment focused on employee well-being and diversity.

Qualifications

• 3–5 years of experience in desktop support or IT operations within a corporate environment.
• Certifications such as CompTIA A+, Microsoft Endpoint Administrator, or ITIL Foundation preferred.
• Excellent communication and interpersonal skills to liaise with users, vendors, and IT teams.

Responsibilities

• Be the on-site point of contact for all IT-related issues.
• Work with other IT teams to resolve issues and assist in rolling out new technologies.
• Maintain hardware inventory and troubleshoot network issues.

Skills

Troubleshooting skills

Windows 10/11 knowledge

Microsoft 365 proficiency

Networking basics

Education

Bachelor’s degree in Information technology, computer science, or related field

Tools

Intune

Apple Business Manager

Job description

A leading financial services firm in England is seeking a Desktop Support professional to provide advanced technical assistance and hardware management. The successful candidate will have a Bachelor's degree in IT or related field and 3-5 years of experience, along with strong troubleshooting skills and knowledge of Microsoft technologies. This full-time role offers competitive working conditions and a dynamic environment focused on employee well-being and diversity.