Senior IT Support Engineer – On-Site Dundee

Fluent Resourcing; Dundee; Vor Ort; GBP 30.000 - 45.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking an IT Support Engineer for a client in Dundee. The ideal candidate will have over 5 years of experience, proficient in troubleshooting hardware and software issues, and managing IT infrastructure. Responsibilities include providing support for Microsoft 365 and ensuring tasks align with ITSM processes. This full-time role requires excellent communication and analytical skills, ensuring high-quality service for end-users.

Qualifikationen

• Minimum of 5 years of experience in IT Support Engineer or similar technical support role.
• Strong knowledge of IT infrastructure and support best practices.
• Proficiency in Microsoft 365 and enterprise security tools.

Aufgaben

• Diagnose and resolve issues related to hardware, software, and network connectivity.
• Install, maintain, and upgrade hardware and software systems.
• Manage device provisioning using Intune and Autopilot.
• Provide support for Microsoft 365 including MFA troubleshooting.

Kenntnisse

Troubleshooting hardware issues

Network connectivity troubleshooting

Endpoint management

Microsoft 365 support

Analytical skills

Jobbeschreibung

A recruitment agency is seeking an IT Support Engineer for a client in Dundee. The ideal candidate will have over 5 years of experience, proficient in troubleshooting hardware and software issues, and managing IT infrastructure. Responsibilities include providing support for Microsoft 365 and ensuring tasks align with ITSM processes. This full-time role requires excellent communication and analytical skills, ensuring high-quality service for end-users.