Onsite IT Infrastructure Engineer – End-User Hardware

Capita; Mansfield; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading outsourcing company is seeking an Infrastructure Engineer to join their Mansfield team. The role involves diagnosing and repairing End-user IT hardware, providing support and ensuring customer satisfaction. Applicants should have hands-on experience with IT hardware and a full UK driving licence. This full-time, permanent position offers a salary between £30,000 – £32,000 and includes various benefits such as holiday and pension plans.

Benefits

23 days holiday (rising to 27)

Company-matched pension

Paid maternity, adoption, and shared parental leave

Volunteering opportunities

Access to Employee Network Groups

Learning Academy for additional qualifications

Qualifications

• Full UK driving licence is essential.
• Meticulous attention to detail in handling complex systems.
• Adaptable and quick learner.

Responsibilities

• Diagnose and repair End-user IT hardware at client locations.
• Install and configure End-user devices.
• Maintain records of repairs, upgrades, and maintenance tasks.

Skills

Hands-on experience with mail-room/printing/scanning technologies

In-depth knowledge of End-User IT hardware

Confident hardware fault analysis

Problem-solving skills

Customer-focused service

Strong collaboration and communication skills

Strong customer-facing skills

Job description

A leading outsourcing company is seeking an Infrastructure Engineer to join their Mansfield team. The role involves diagnosing and repairing End-user IT hardware, providing support and ensuring customer satisfaction. Applicants should have hands-on experience with IT hardware and a full UK driving licence. This full-time, permanent position offers a salary between £30,000 – £32,000 and includes various benefits such as holiday and pension plans.