Onsite Hardware Engineer (L2/3) - Critical Infra, SC

CDW LLC.

Southampton

Hybrid

GBP 34,000 - 46,000

Full time

14 days+

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Benefits offered by this job

Company car allowance

Job summary

CDW is recruiting for an onsite Hardware Engineer (L2/3) to support critical infrastructure at a major site in Southampton. This is a hands-on role focused on hardware diagnostics, maintenance and repair across IBM mainframes, storage and server platforms in a highly secure environment.

The position is a 12-month fixed-term contract with a £40,000 salary plus benefits and a £4,800 annual car allowance. Due to security requirements, SC clearance is required or candidates must be eligible, with

Qualifications

Hardware repair and maintenance experience in enterprise environments.
Knowledge of IBM Mainframes, IBM Tape Systems, EMC DASD Storage or STK DASD Storage.
Strong fault-finding and troubleshooting skills.
Experience in critical or high-availability environments.
Excellent communication and customer-facing skills.

Responsibilities

Provide onsite hardware support for enterprise infrastructure and bespoke systems.
Diagnose, repair and maintain IBM Mainframes, tape systems, storage arrays and server platforms.
Support legacy and modern hardware including PCs, printers and custom-built systems.
Apply electro-mechanical repair techniques and soldering skills to specialist equipment.
Troubleshoot and resolve hardware faults within critical environments.
Build strong relationships with customer stakeholders and attend technical meetings.
Follow and improve documented processes and contribute to knowledge sharing.
Work independently while collaborating with wider engineering and support teams.