Hardware Engineer

Xcede Recruitment Solutions; Southampton; On-site; GBP 35,000 - 40,000; Full time

Job summary

Xcede Recruitment Solutions in Southampton is seeking an Onsite Hardware Engineer (L2/3) to support critical infrastructure at a major customer site. This hands-on role covers hardware diagnostics, maintenance and repair across enterprise and legacy platforms in a highly critical environment.

You will work from the onsite workshop and across multiple rooms to maintain performance and availability of essential IT systems, with a 12-month fixed-term contract and a salary of £35,000–£40,000 per

Qualifications

• Demonstrable hardware repair and maintenance experience within an enterprise environment.
• Strong fault-finding, diagnostic and troubleshooting skills.
• Experience supporting critical, operationally sensitive or high-availability environments.
• Knowledge of IBM Mainframes, Tape Systems or DASD storage beneficial.
• Strong communication and customer-facing skills.
• Ability to work independently and take ownership of technical issues.

Responsibilities

• Provide onsite L2/L3 hardware support across enterprise infrastructure and bespoke systems.
• Diagnose, repair and maintain IBM mainframes, tape systems, storage arrays and server platforms.
• Support legacy and modern equipment, including PCs, printers and custom-built systems.
• Apply electro-mechanical repair techniques and soldering skills to specialist equipment.
• Investigate and resolve complex hardware faults within a critical operational environment.
• Carry out preventative maintenance and contribute to improving system reliability.
• Build strong relationships with customer stakeholders and participate in technical meetings.
• Follow established processes while identifying opportunities for improvement.
• Maintain technical documentation and contribute to knowledge sharing.
• Work independently while collaborating with wider engineering and support teams.

Skills

Hardware repair

Fault diagnosis

Critical environment experience

Communication skills

Independent / ownership

Job description

Onsite Hardware Engineer

£35,000 - £40,000 per annum

Southampton Mon - Fri onsite

12-month Fixed Term Contract

We are recruiting an experienced Hardware Engineer (L2/3)to support critical infrastructure systems at a major customer site in Southampton. This is a hands-on engineering role focused on hardware diagnostics, maintenance and repair across a diverse range of enterprise and legacy platforms within a highly critical operational environment. Working from the onsite workshop and across multiple machine rooms, you'll play a key role in maintaining the performance, reliability and availability of essential IT infrastructure — supporting systems that the customer's operations depend on.

Key Responsibilities

• Provide onsite L2/L3 hardware support across enterprise infrastructure and bespoke systems.
• Diagnose, repair and maintain IBM mainframes, tape systems, storage arrays and server platforms.
• Support legacy and modern equipment, including PCs, printers and custom-built systems.
• Apply electro-mechanical repair techniques and soldering skills to specialist equipment.
• Investigate and resolve complex hardware faults within a critical operational environment.
• Carry out preventative maintenance and contribute to improving system reliability.
• Build strong relationships with customer stakeholders and participate in technical meetings.
• Follow established processes while identifying opportunities for improvement.
• Maintain technical documentation and contribute to knowledge sharing.
• Work independently while collaborating with wider engineering and support teams.

Essential Experience

• Demonstrable hardware repair and maintenance experience within an enterprise environment.
• Strong fault-finding, diagnostic and troubleshooting skills.
• Experience supporting critical, operationally sensitive or high-availability environments.
• Knowledge of at least one of the following:
• IBM Mainframes: 9672, 2003, 2066 or 2096
• IBM Tape Systems: 3490, VTS or 3590
• EMC DASD storage
• STK DASD storage
• Strong communication and customer-facing skills.
• The ability to work independently and take ownership of technical issues.

Desirable Experience

• IBM pSeries servers.
• HP ProLiant servers.
• Dell or Sun server platforms.
• PC hardware repair and custom system builds.
• Dot matrix and laser printer support.
• Electro-mechanical repair.
• Soldering or component-level repair.
• AIX, HP-UX or related infrastructure knowledge.

Technology and Equipment:

• IBM Mainframes: 9672, 2003, 2066 and 2096
• IBM Tape Systems: 3490, VTS and 3590
• EMC and STK DASD storage
• IBM pSeries servers
• HP ProLiant servers
• Dell and Sun servers
• Lenovo ThinkStation and IBM PS/2 devices
• Dell, HP, Compaq and Sun PCs
• Custom-built systems
• Dot matrix and laser printers

This opportunity would suit a practical, customer-focused engineer who enjoys diagnosing complex hardware faults and working across both legacy and modern technologies in a highly critical environment.