Onsite SC-Cleared Field Service Engineer (Hardware)

Xcede Limited; Southampton; On-site; GBP 50,000 - 75,000; Full time

Job summary

Xcede Limited is recruiting an experienced SC Cleared Hardware Engineer to support critical infrastructure onsite at a major customer site in Southampton. The role is a 12-month FTC and requires onsite work five days a week.

This is a practical L2/L3 engineering role focused on diagnosing, repairing and maintaining a diverse estate of enterprise, legacy and bespoke hardware. You will help maintain the reliability and availability of systems essential to operations.

Qualifications

• Active SC clearance.
• Strong L2/L3 hardware repair and maintenance experience.
• Proven break/fix, fault‑finding and diagnostic skills.
• Experience supporting enterprise or legacy infrastructure.
• Experience working within critical, secure or high‑availability environments.

Responsibilities

• Provide onsite L2/L3 hardware support across enterprise and bespoke infrastructure.
• Diagnose, repair, test and maintain servers, storage, tape systems, PCs and peripheral equipment.
• Support IBM mainframes, IBM tape systems and enterprise storage platforms.
• Investigate and resolve complex hardware faults within a critical operational environment.
• Apply electro–mechanical repair, soldering and component‑level fault‑finding skills where required.
• Install, replace, configure and test hardware components.
• Carry out preventative maintenance and help improve equipment reliability.
• Maintain technical documentation, processes and repair records.
• Build strong relationships with customer stakeholders and attend technical meetings.
• Work independently while collaborating with wider engineering and support teams.

Skills

SC clearance

L2/L3 hardware repair

fault‑finding

on-site support

enterprise/legacy infra

communication

Job description

Xcede Limited is recruiting an experienced SC Cleared Hardware Engineer to support critical infrastructure onsite at a major customer site in Southampton. The role is a 12-month FTC and requires onsite work five days a week.

This is a practical L2/L3 engineering role focused on diagnosing, repairing and maintaining a diverse estate of enterprise, legacy and bespoke hardware. You will help maintain the reliability and availability of systems essential to operations.