Onsite Hardware Engineer - Critical Infra & Legacy

Xcede Recruitment Solutions; Southampton; On-site; GBP 35,000 - 40,000; Full time

Job summary

Xcede Recruitment Solutions in Southampton is seeking an Onsite Hardware Engineer (L2/3) to support critical infrastructure at a major customer site. This hands-on role covers hardware diagnostics, maintenance and repair across enterprise and legacy platforms in a highly critical environment.

You will work from the onsite workshop and across multiple rooms to maintain performance and availability of essential IT systems, with a 12-month fixed-term contract and a salary of £35,000–£40,000 per

Qualifications

• Demonstrable hardware repair and maintenance experience within an enterprise environment.
• Strong fault-finding, diagnostic and troubleshooting skills.
• Experience supporting critical, operationally sensitive or high-availability environments.
• Knowledge of IBM Mainframes, Tape Systems or DASD storage beneficial.
• Strong communication and customer-facing skills.
• Ability to work independently and take ownership of technical issues.

Responsibilities

• Provide onsite L2/L3 hardware support across enterprise infrastructure and bespoke systems.
• Diagnose, repair and maintain IBM mainframes, tape systems, storage arrays and server platforms.
• Support legacy and modern equipment, including PCs, printers and custom-built systems.
• Apply electro-mechanical repair techniques and soldering skills to specialist equipment.
• Investigate and resolve complex hardware faults within a critical operational environment.
• Carry out preventative maintenance and contribute to improving system reliability.
• Build strong relationships with customer stakeholders and participate in technical meetings.
• Follow established processes while identifying opportunities for improvement.
• Maintain technical documentation and contribute to knowledge sharing.
• Work independently while collaborating with wider engineering and support teams.

Skills

Hardware repair

Fault diagnosis

Critical environment experience

Communication skills

Independent / ownership

Job description

Xcede Recruitment Solutions in Southampton is seeking an Onsite Hardware Engineer (L2/3) to support critical infrastructure at a major customer site. This hands-on role covers hardware diagnostics, maintenance and repair across enterprise and legacy platforms in a highly critical environment.

You will work from the onsite workshop and across multiple rooms to maintain performance and availability of essential IT systems, with a 12-month fixed-term contract and a salary of £35,000–£40,000 per