Onsite Field Service Engineer - Company Car & Tech Repairs

Glory Global; Greater London; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company Car

Full Training Provided

25 days’ holiday + bank holidays

Private medical insurance

Job summary

Glory Global is seeking an experienced Field Service Engineer to support customer technology across a large territory in the United Kingdom. This hands-on role combines electro-mechanical repair, Windows-based diagnostics, and basic networking to keep customer sites operating reliably.

You’ll work independently from day one, manage your workload, and communicate professionally on site. A company car is provided, full training is given, and a valid UK driving licence is required to carry out

Qualifications

• Proven field service experience in a customer environment (ATM, printers/MFDs, EPOS, kiosks, vending, security systems or similar).
• Strong fault-finding ability across electro-mechanical systems.
• Confident using a Windows laptop for diagnostics, reporting and communication.
• Networking skills: LAN/Ethernet, IP addressing, connectivity checks.

Responsibilities

• Undertake planned maintenance, installations/upgrades, and time-critical issue attendance.
• Use a Windows laptop to review logs, complete updates/configuration, and document actions.
• Perform network connectivity tasks to access device interfaces and confirm communications.
• Repair and maintain electro-mechanical systems (modules, sensors, motors, transport mechanisms, power components).
• Carry out preventative maintenance to reduce downtime and improve reliability.
• Provide clear customer updates and set expectations during service activity.
• Complete accurate job documentation (work completed, parts used, findings, next steps) to support first-time fix and audit quality.
• Escalate effectively when needed — providing clear evidence, logs, and fault context to technical support.

Skills

Field service experience

Fault finding

Networking basics

Customer service

Driving licence

Tools

Windows diagnostics

LAN/Ethernet

Remote access tools

Job description

Glory Global is seeking an experienced Field Service Engineer to support customer technology across a large territory in the United Kingdom. This hands-on role combines electro-mechanical repair, Windows-based diagnostics, and basic networking to keep customer sites operating reliably.

You’ll work independently from day one, manage your workload, and communicate professionally on site. A company car is provided, full training is given, and a valid UK driving licence is required to carry out