Online Store Operations Manager

Asda Stores; Glasgow; Vor Ort; GBP 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Colleague discount

Company pension

Wellbeing services

Zusammenfassung

Asda Stores in Glasgow (Govan) is seeking an Online Manager to lead the day-to-day online operation in-store, ensuring high availability and customer satisfaction. You will engage and coach the team, oversee rota planning, and drive data-led decisions to optimize online performance.

The role focuses on improving picking accuracy, shrink reduction, and implementing structured processes to support a seamless online shopping experience.

Qualifikationen

• Experience as Team Leader, Supervisor or Manager in a complex online retail environment.
• Operational knowledge of online retail environment.
• Knowledge of improving availability, picking rate, reducing waste, and shrink management.

Aufgaben

• Oversee day-to-day online operation in-store and ensure smooth running.
• Plan and manage rota to provide picker and driver resources.
• Drive picking accuracy and service levels to ensure consistent online performance.

Kenntnisse

Team leadership

Operational knowledge

Customer service

Flexibility

Jobbeschreibung

Asda Stores in Glasgow (Govan) is seeking an Online Manager to lead the day-to-day online operation in-store, ensuring high availability and customer satisfaction. You will engage and coach the team, oversee rota planning, and drive data-led decisions to optimize online performance.

The role focuses on improving picking accuracy, shrink reduction, and implementing structured processes to support a seamless online shopping experience.