Online Store Manager | Lead Online Ops & Team Growth

Asda; Eastleigh; Vor Ort; GBP 37.000 - 48.000; Vollzeit

Benefits dieser Stelle

Colleague discount

Discretionary bonus

Electric car scheme

Eye tests

Service discounts

Flexible pay options

Company pension

Wellbeing support

Inclusion networks

Parental leave

Recognition programme

Member offers

Zusammenfassung

Asda is seeking an Online Manager to lead the in-store online operation in Eastleigh. You will ensure the online team stays engaged, schedules routes for vans, and keeps customers happy by maintaining strong pick accuracy and service levels.

You will drive the online shrink agenda, implement structured processes, and make data‑driven decisions about resource planning and rota allocation to support a reliable and responsive online service.

Qualifikationen

• Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
• Operational knowledge of Online retail environments and fulfilment processes.
• Ability to drive availability, pick accuracy and shrink reduction through structured routines.

Aufgaben

• Lead and develop the online store team to improve routine and processes.
• Plan and execute trading activity on the shop floor to maintain great availability and key metrics.
• Drive accuracy in picking and driver resource planning to ensure reliable online operations.
• Use data to validate rota planning and improve customer satisfaction.

Kenntnisse

Team leadership

Online retail operations

Shift management

Customer service

Strategic planning

Jobbeschreibung

Asda is seeking an Online Manager to lead the in-store online operation in Eastleigh. You will ensure the online team stays engaged, schedules routes for vans, and keeps customers happy by maintaining strong pick accuracy and service levels.

You will drive the online shrink agenda, implement structured processes, and make data‑driven decisions about resource planning and rota allocation to support a reliable and responsive online service.