Online Store Manager: Lead Picks & Availability

Asda Stores Ltd; Royton; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Colleague discount

Discretionary bonus

Electric car scheme

Eye test

Discounts on services

Job summary

Asda Stores Ltd. is seeking an Online Manager to lead the in-store online operation, ensuring smooth daily running, engaging the team, keeping vans on the road and customers happy. The role focuses on shrink control, rota planning and data-driven decisions to protect picking accuracy and service levels.

You will drive trading activity on the shop floor, deliver strong availability and coaching to build a customer-focused team with pride in the Asda online offer.

Qualifications

• Experience as Team Leader, Supervisor or Manager in an online retail environment.
• Operational knowledge of online retail operations.
• Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
• Experience developing teams and managing change through leadership.

Responsibilities

• In-store leadership of the online operation to keep the team motivated and customers served.
• Own the online shrink agenda with structured processes and data-driven decisions.
• Validate picker and driver resources via effective rota planning to ensure picking accuracy.
• Drive availability and service levels by executing trading activity on the shop floor.

Skills

Strategy into action

Team leadership

Customer service

Change management

Job description

Asda Stores Ltd. is seeking an Online Manager to lead the in-store online operation, ensuring smooth daily running, engaging the team, keeping vans on the road and customers happy. The role focuses on shrink control, rota planning and data-driven decisions to protect picking accuracy and service levels.

You will drive trading activity on the shop floor, deliver strong availability and coaching to build a customer-focused team with pride in the Asda online offer.