Online Store Operations Manager

ASDA; Fenland District; Remote; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Colleague discount

Discretionary bonus

Electric car scheme

Eye test

Discounts on services

Stream pay access

Company pension

Wellbeing services

Inclusion networks

Parental leave

Job summary

Asda Wisbech is hiring an Online Manager to lead the day-to-day online operation in-store, keeping the team engaged, vans on the road and customers happy.

You’ll drive the online shrink agenda with data-led decisions and ensure effective rota planning to support picking accuracy.

You'll lead, develop and coach a team, implement efficient trading activity on the shop floor, and deliver great availability and service with heart and pride. Competitive salary and benefits.

Qualifications

• Experience leading online retail teams in a store setting.
• Strong focus on customer service and availability targets.
• Ability to plan and optimise rota and resources.

Responsibilities

• Lead the day-to-day online operation in-store to keep vans on the road and customers happy.
• Drive the online shrink agenda with structured processes and data-led decisions.
• Plan rosters to ensure accurate picking and consistent online service.
• Engage, coach and develop the team to improve routine and process.

Skills

Team leadership

Online retail

Customer service

Flexibility

Job description

Asda Wisbech is hiring an Online Manager to lead the day-to-day online operation in-store, keeping the team engaged, vans on the road and customers happy.

You’ll drive the online shrink agenda with data-led decisions and ensure effective rota planning to support picking accuracy.

You'll lead, develop and coach a team, implement efficient trading activity on the shop floor, and deliver great availability and service with heart and pride. Competitive salary and benefits.