Online Store Manager: Lead, Optimize Picking & Delivery

Asda; Basildon; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Colleague discount

Company pension

Discretionary bonus

Job summary

Asda is seeking an Online Manager to oversee day-to-day online operations in-store, ensuring vans logistics and customer satisfaction. You’ll drive the online shrink agenda with structured processes and data-led decisions, validating picker and driver resource through effective rota planning to maintain picking accuracy and consistency.

You’ll lead a team in a fast-paced Online retail environment, develop shift plans, and deliver excellent service while maintaining availability and reducing

Qualifications

• Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
• Strong organisational skills and great customer service.

Responsibilities

• Oversee day-to-day online operations in-store.
• Drive online shrink agenda with structured processes and data-led decisions.
• Validate picker and driver resources through effective rota planning to maintain picking accuracy.

Skills

Team leadership

Online retail operations

Customer service

Shift planning

Job description

Asda is seeking an Online Manager to oversee day-to-day online operations in-store, ensuring vans logistics and customer satisfaction. You’ll drive the online shrink agenda with structured processes and data-led decisions, validating picker and driver resource through effective rota planning to maintain picking accuracy and consistency.

You’ll lead a team in a fast-paced Online retail environment, develop shift plans, and deliver excellent service while maintaining availability and reducing