Online Store Lead: Delivery & Click & Collect

Asda Stores Ltd; Stafford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket chain in England, Stafford seeks an Online Manager to oversee the store's online shopping operations. The role involves ensuring efficient picking, packing, and dispatching of orders while managing a motivated team of personal shoppers and drivers. Candidates should be customer-focused, tech-savvy, and possess strong organizational skills. This full-time role offers a competitive salary alongside numerous benefits including colleague discounts, company bonus schemes, and wellbeing support.

Benefits

15% colleague discount

Discretionary company bonus scheme

Access to enhanced electric car scheme

Free eye test

Discounted rates on company services

Company pension

24/7 virtual GP

Excellent parental leave policies

Colleague recognition programme

Qualifications

• Experience managing or supervising in a retail or logistics environment.
• Strong organisational and planning skills.
• Confidence using technology and data to drive performance.

Responsibilities

• Lead the store’s online shopping operation to ensure fast, accurate, and friendly service.
• Oversee picking, packing, and dispatching of online orders.
• Manage a team of personal shoppers and delivery drivers.

Skills

Customer-focused

Strong organisational skills

Tech-savvy

Leadership

Adaptable

Tools

Data management systems

Job description

A leading supermarket chain in England, Stafford seeks an Online Manager to oversee the store's online shopping operations. The role involves ensuring efficient picking, packing, and dispatching of orders while managing a motivated team of personal shoppers and drivers. Candidates should be customer-focused, tech-savvy, and possess strong organizational skills. This full-time role offers a competitive salary alongside numerous benefits including colleague discounts, company bonus schemes, and wellbeing support.