Online & In-Store Operations Manager

Sainsbury's Limited; Kendal; Vor Ort; GBP 32.000 - 36.000; Vollzeit

Benefits dieser Stelle

Discount card

Annual bonus scheme

Free food & hot drinks

Zusammenfassung

Sainsbury's Limited is recruiting for an Online Store Manager at Kendal. You will lead the in-store online picking and delivery team, ensuring a seamless customer experience from 04:00–08:00 shifts and coordinating with store management to optimize operations.

You will manage a large team of colleagues, coach performance, and drive KPI results across availability, service and customer satisfaction, with a competitive benefits package and a focus on inclusivity and development.

Qualifikationen

• Previous line management responsibilities in a fast-paced, operational environment.

Aufgaben

• Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service.
• Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers.
• Collaborate with other managers to ensure the success of shopping experience of the overall store.
• People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Kenntnisse

Line management

Customer service

KPI delivery

Jobbeschreibung

Sainsbury's Limited is recruiting for an Online Store Manager at Kendal. You will lead the in-store online picking and delivery team, ensuring a seamless customer experience from 04:00–08:00 shifts and coordinating with store management to optimize operations.

You will manage a large team of colleagues, coach performance, and drive KPI results across availability, service and customer satisfaction, with a competitive benefits package and a focus on inclusivity and development.