Online Fulfillment & Store Ops Lead

Sainsbury's Limited; Banbury; Vor Ort; GBP 29.000 - 35.000; Vollzeit

Benefits dieser Stelle

Discount card

Annual bonus

Free food and drinks

Holiday entitlement

Pension match

Cycle to Work

Zusammenfassung

Sainsbury's Limited Banbury store is seeking an experienced Online Manager to lead the in-store online picking and delivery teams. You will be visible, coach a large team of shoppers and drivers, and ensure a seamless, safe shopping experience for customers both online and in-store.

You'll collaborate with fellow managers to drive store performance, manage performance and scheduling, and handle disciplinary matters when needed.

Qualifikationen

• Previous line management responsibilities in a fast-paced, operational environment.
• Provides brilliant customer service and coaches a team to do the same.
• Delivers KPIs or other performance indicators.
• Can manage disciplinaries, performance issues or other employee relations matters.
• Leads operations and can operate in the absence of more senior management.

Aufgaben

• Plan and orchestrate the delivery of an online picking and delivery team.
• Be a visible leader, coaching shoppers and drivers to deliver a seamless shopping experience.
• Collaborate with other managers to ensure the shopping experience at the store is excellent.
• Manage performance, scheduling and pay, and handle disciplinary issues when needed.

Kenntnisse

Line management

Customer service

KPI delivery

Operational leadership

People management

Disciplinary handling

Coaching teams

Jobbeschreibung

Sainsbury's Limited Banbury store is seeking an experienced Online Manager to lead the in-store online picking and delivery teams. You will be visible, coach a large team of shoppers and drivers, and ensure a seamless, safe shopping experience for customers both online and in-store.

You'll collaborate with fellow managers to drive store performance, manage performance and scheduling, and handle disciplinary matters when needed.