Online Fulfillment Manager

Sainsbury's

Worcester

On-site

GBP 42,000 - 56,000

Full time

5 days ago

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Benefits offered by this job

Discount card

Annual bonus

Free meals and drinks

Pension matching

Cycle to Work

Wellbeing support

Colleague networks

Job summary

Sainsbury's in Worcester is seeking an online store manager to plan and orchestrate the delivery of an online picking and delivery team, ensuring the success of the in-store online service. You will be a visible leader, coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in-store customers, with early morning shifts from 04:00.

Collaborate with other managers to drive store performance, manage performance and attendance, and

Qualifications

Experience leading a team in a fast-paced, customer-facing environment.
Proven ability to coach and develop colleagues to deliver outstanding service.
Track record of delivering KPIs and performance improvements.
Experience handling disciplinary situations and attendance management.

Responsibilities

Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service.
Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers.
Collaborate with other managers to ensure the success of shopping experience of the overall store.
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.