Online Fulfillment Leader — Store Operations

Asda; North East; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Colleague discount

Discretionary bonus

Electric car scheme

Free eye test

Pension

Wellbeing programmes

Inclusion networks

Parental leave

Employee recognition

Job summary

Asda in Belvedere is seeking an Online Manager to lead our in-store online operation, ensuring smooth day-to-day activities, team engagement, and route planning for vans and customers. The role is full-time with a 45-hour week and daytime shifts, reporting into Store Management.

The ideal candidate will have proven leadership in online retail, strong organizational skills, and a collaborative approach to achieve availability, accuracy, and customer satisfaction.

Qualifications

• Experience as Team Leader, Supervisor or Manager in online retail.
• Operational knowledge of online retail environment.
• Knowledge of improving availability, picking rate, reducing waste and shrink.
• Flexibility to work weekends and evenings.

Responsibilities

• Oversee the online shrink agenda with structured processes and data-led decisions.
• Validate picker and driver resources through effective rota planning.
• Drive picking accuracy to guarantee consistency in the online operation.
• Lead and coach the team to improve routines and customer service.

Skills

Strategy execution

Team leadership

Impactful leadership

Talent development

Education

Experience as Team Leader/Supervisor/Manager in online retail

Job description

Asda in Belvedere is seeking an Online Manager to lead our in-store online operation, ensuring smooth day-to-day activities, team engagement, and route planning for vans and customers. The role is full-time with a 45-hour week and daytime shifts, reporting into Store Management.

The ideal candidate will have proven leadership in online retail, strong organizational skills, and a collaborative approach to achieve availability, accuracy, and customer satisfaction.