Online Delivery Operations Lead

Morrisons; Perth; On-site; GBP 55,000 - 68,000; Full time

Benefits offered by this job

Generous holiday entitlement

Discretionary bonus scheme

15% discount in Morrisons stores

Additional 10% discount card for a fam

Career progression and Leadership/Scho

Subsidised in-store cafe

Free parking

Pension and life assurance

Healthcare / Wellbeing Aviva DigitalGP

MyPerks discounts

Payroll charity donations

Family-friendly policies

Job summary

Morrisons is seeking an Online Manager to lead a flexible, engaged team responsible for pick, pack and delivery to customers’ doorsteps, ensuring orders meet high standards. Reporting to the Store Manager, you’ll drive order accuracy, and support and motivate your team through every shift.

In this role you’ll lead scheduling, training and performance, while partnering with other store managers to keep online operations on track and delivering great service to customers.

Qualifications

• Experience managing online or delivery operations in a retail environment.
• Strong leadership and staff development skills.
• Ability to monitor order accuracy and service standards.

Responsibilities

• Lead and motivate the online team across shifts.
• Own department scheduling, training and performance.
• Ensure high standards in order accuracy and delivery.
• Collaborate with store colleagues to maintain efficient online operations.

Skills

Leadership

Team management

Customer service

Scheduling

Job description

Morrisons is seeking an Online Manager to lead a flexible, engaged team responsible for pick, pack and delivery to customers’ doorsteps, ensuring orders meet high standards. Reporting to the Store Manager, you’ll drive order accuracy, and support and motivate your team through every shift.

In this role you’ll lead scheduling, training and performance, while partnering with other store managers to keep online operations on track and delivering great service to customers.