On-Site Service Advisor | Training & Career Growth

Land Rover; Chelmsford; Hybrid; GBP 23.000 - 29.000; Vollzeit

Zusammenfassung

Landrover Chelmsford is seeking an experienced Service Advisor to join the Aftersales Team on site. You will be a team player with excellent communication skills, reporting to the Aftersales manager to help develop knowledge and advance your career in the industry.

This role offers continued training, opportunities for progression, and the chance to deliver a first-class customer experience in a busy dealership environment.

Qualifikationen

• Experience in automotive aftersales or service advising is preferred.
• Excellent communication and rapport-building skills with customers and colleagues.
• Ability to explain technical information clearly and concisely.

Aufgaben

• Book MOTs, services and other repair work for customers.
• Advise customers on warranty cover and upsell parts/accessories.
• Coordinate with Aftersales to schedule appointments based on workload.
• Manage high volumes of customer interactions daily (in person, phone, online).
• Inform customers of turnaround times and update records for booked work.
• Maintain accurate customer records and update systems with bookings.

Jobbeschreibung

Landrover Chelmsford is seeking an experienced Service Advisor to join the Aftersales Team on site. You will be a team player with excellent communication skills, reporting to the Aftersales manager to help develop knowledge and advance your career in the industry.

This role offers continued training, opportunities for progression, and the chance to deliver a first-class customer experience in a busy dealership environment.