On-Site Scheduling Administrator | Customer-Centric Operations

Office Angels; Crawley; On-site; GBP 28,000 - 31,000; Full time

Job summary

A recruitment agency is seeking a Scheduling Administrator in Crawley, UK. This full-time position involves efficiently managing and scheduling engineers' appointments while providing exceptional customer service. The role includes updating records, handling communications, and ensuring smooth operations. The ideal candidate will have strong organisational skills and previous experience in scheduling. The role offers a salary of £28,000 - £31,000 per annum with bonuses.

Benefits

Supportive team environment

Opportunities for development and progression

Convenient office location in Crawley

Qualifications

• Strong organisational skills with attention to detail.
• Excellent communication and customer service abilities.
• Ability to work in a fast-paced environment and prioritise tasks.
• Previous experience in scheduling and coordination is desirable.

Responsibilities

• Managing and scheduling engineers' appointments efficiently.
• Acting as the main point of contact for customers, ensuring excellent service.
• Updating systems and maintaining accurate records of bookings.
• Liaising with engineers and internal teams to resolve scheduling conflicts.
• Handling incoming calls and emails promptly and professionally.

Skills

Organisational skills

Communication skills

Customer service abilities

Attention to detail

Job description

A recruitment agency is seeking a Scheduling Administrator in Crawley, UK. This full-time position involves efficiently managing and scheduling engineers' appointments while providing exceptional customer service. The role includes updating records, handling communications, and ensuring smooth operations. The ideal candidate will have strong organisational skills and previous experience in scheduling. The role offers a salary of £28,000 - £31,000 per annum with bonuses.