On-Site IT Engineer: Secure Systems & Support

Tropic Biosciences; Norwich; On-site; GBP 42,000 - 64,000; Full time

Job summary

Tropic Biosciences seeks an IT Engineer to oversee and enhance the IT systems, databases and infrastructure at our Norwich site. This on-site role reports to the Senior IT Manager and ensures a secure, efficient, reliable environment.

You’ll provide second-line IT support, manage IT operations, and work with internal teams and external partners to deliver robust technological solutions while maintaining close attention to security and uptime.

Qualifications

• Proven experience supporting, maintaining and configuring a wide range of devices.
• Hands-on Microsoft 365 administration, including Exchange Online, Entra ID, SharePoint, Teams and Intune.
• Experience with Microsoft Power Platform & Power BI.
• Good experience in second-line IT support.

Responsibilities

• Oversee and enhance IT systems, databases and infrastructure at Tropic Biosciences' Norwich site.
• Provide second-line IT support and resolve complex issues.
• Coordinate with internal teams and external partners to deliver effective IT solutions.
• Manage IT operations, vendor relationships and security improvements.

Skills

Microsoft 365 admin

Exchange Online

Entra ID

SharePoint

Teams

Intune

Power Platform

Power BI

Power Fx scripting

Python

JavaScript

C++

Second-line IT support

Cybersecurity basics

Tools

Dataverse

LANs & WANs

Windows server administration

Job description

Tropic Biosciences seeks an IT Engineer to oversee and enhance the IT systems, databases and infrastructure at our Norwich site. This on-site role reports to the Senior IT Manager and ensures a secure, efficient, reliable environment.

You’ll provide second-line IT support, manage IT operations, and work with internal teams and external partners to deliver robust technological solutions while maintaining close attention to security and uptime.