Multi-Site IT Support & Network Specialist

Tata Chemicals Europe; Northwich; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

37 days holidays

Volunteer day

Pension scheme

Life insurance

Healthcare

Job summary

Tata Chemicals Europe is seeking an IT Support professional to ensure a reliable and secure technology environment across all locations in the UK. You will deliver first-class support to users, diagnose hardware and network issues, and work with central IT teams on infrastructure projects and cyber security initiatives.

The role requires experience in IT/Infrastructure/Network analysis, strong customer service skills, and the ability to travel across sites as needed.

Qualifications

• Experience in IT Support, Infrastructure Support or Network Analyst roles.
• Experience supporting a multi-site organisation.
• Experience with centralized or remote infrastructure/network teams.
• Strong understanding of Microsoft and VMware technologies.

Responsibilities

• Provide first-class IT support to users across multiple UK sites.
• Diagnose and resolve hardware, software, network, and systems issues.
• Deliver face-to-face, telephone, and remote support; explain technical issues clearly.
• Support local network infrastructure, switches, wireless networks and connectivity.
• Collaborate with Group Infrastructure and Network teams to resolve incidents.

Skills

IT Support

Infrastructure Support

Network Analyst

Multi-site experience

MS & VMware

Networking

Connectivity issues

Customer service

Communication skills

Problem solving

Job description

Tata Chemicals Europe is seeking an IT Support professional to ensure a reliable and secure technology environment across all locations in the UK. You will deliver first-class support to users, diagnose hardware and network issues, and work with central IT teams on infrastructure projects and cyber security initiatives.

The role requires experience in IT/Infrastructure/Network analysis, strong customer service skills, and the ability to travel across sites as needed.