On-Call Passenger Support Agent — Manchester Airport

Flighthelp; Manchester; On-site; GBP 47,000 - 68,000; Full time

Benefits offered by this job

Flexible schedule

Expense reimbursement

Performance bonuses

On-site work at Manchester Airport

Job summary

FlightHelp is seeking freelance Passenger Support agents for on-call work at Manchester Airport. The role centers on information sharing, passenger support, and representing the company professionally during disruptions.

You will travel to arrivals when notified, distribute flyers, and explain how FlightHelp can assist. English is mandatory; additional languages are a plus. No security clearance is required. Residence in Manchester area preferred.

Qualifications

• Freelance passenger support role for on-call events at Manchester Airport (non-sales).
• English required; additional languages are a strong advantage.
• Residence in or near Manchester is preferred.

Responsibilities

• Respond to disruption events by traveling to Manchester Airport arrivals area when notified.
• Distribute informational flyers to passengers and explain FlightHelp services.
• Inform passengers in a calm, professional manner and provide reassurance.
• Interact with the public in a friendly, courteous way.

Skills

Reliability

Punctuality

Public interaction

Job description

FlightHelp is seeking freelance Passenger Support agents for on-call work at Manchester Airport. The role centers on information sharing, passenger support, and representing the company professionally during disruptions.

You will travel to arrivals when notified, distribute flyers, and explain how FlightHelp can assist. English is mandatory; additional languages are a plus. No security clearance is required. Residence in Manchester area preferred.