Airport Passenger Assistance Specialist (Early Shift)

ABM UK; Greater Manchester; Sur place; GBP 27 000 - 32 000; Plein temps

Avantages offerts par ce poste

24/7 GP

Mental Health support

Get Fit Programme

Cycle to work

Perks at Work

Résumé du poste

ABM UK is seeking a Customer Service Agent at Manchester Airport to assist passengers requiring special assistance throughout their journey. The role operates on a 4 on 2 off pattern, 40 hours per week, with earliest start at 4am.

The pay rate is £13.31 per hour, with responsibilities spanning escorting passengers, assisting through security, immigration and to their gates. Ideal candidates will have strong communication skills, DBS clearance, and the right to work in the UK.

Qualifications

• Must pass a DBS check.
• Must provide 5 years of reference information.
• Must have the right to work in the UK.

Responsabilités

• Collect passengers from arrival to escort through security, passport control and to boarding gate.
• Ensure wheelchairs are replenished and distributed.
• Assist passengers through immigration, passport control and to baggage hall.
• Greet passengers, assess assistance needs and explain procedures.
• Assist transferring passengers and coordinate with control/supervisor.
• Record progress using the Personal Digital Assistant issued.

Connaissances

Excellent communication skills

Interpersonal skills

Right to work in the UK

DBS check

Five years references

Over 18

Flexibility

Energy/Drive

Security aware

Description du poste

ABM UK is seeking a Customer Service Agent at Manchester Airport to assist passengers requiring special assistance throughout their journey. The role operates on a 4 on 2 off pattern, 40 hours per week, with earliest start at 4am.

The pay rate is £13.31 per hour, with responsibilities spanning escorting passengers, assisting through security, immigration and to their gates. Ideal candidates will have strong communication skills, DBS clearance, and the right to work in the UK.