On Board Host

SSP Food Travel Experts; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A catering services provider is looking for an On Board Host at Edinburgh Waverly Station. You will ensure outstanding customer service, manage stock, and achieve sales targets on TPE trains. The role offers full training, a competitive hourly rate of £13.20 plus commission, and various employee benefits including discounted meals and health support.

Benefits

Discounted meal while on shifts

Employee discounts

Friends and family discount app

Award-winning training programs

Health & wellbeing support

Qualifications

• Motivated individual with a passion for customer service.
• Ability to manage stock and handle transactions accurately.
• Willingness to work rotational shifts, including weekends.

Responsibilities

• Provide 'at seat trolley service' on TPE trains.
• Engage with passengers and provide accurate information.
• Support management initiatives and meet sales targets.

Skills

Outstanding customer service

Stock management

Transaction handling

Safety standards adherence

Communication

Job description

Join Rail Gourmet - Catered to You and Your Career!

Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for TransPennine Express (TPE) at Edinburgh Waverly Station.

Hours: Permanent Full Time 40 hours & Part Time 20 Hours.
Shifts: Rotational Shifts between 5 AM to 10 PM, including some weekends
Pay Rate: £13.20 per hour plus commission

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Full training will be provided.

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
• You can claim upto 50 rover tickets for TPE network rail for family & friends.

WHY JOIN AS AN ON BOARD HOST?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as On Board Host.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.