Office Manager & PA — Front Desk Lead, Ops & HR

Motofix Group; High Wycombe; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Excellent salary plus incentive pay (3

Saturday morning rota shifts (paid OT)

30 days annual leave (inclusive of BH)

Free training and development

Employee long service rewards

Free uniform (PPE)

Life insurance

Job summary

Motofix Group in High Wycombe is seeking an Office Manager/PA to support the Repair Centre Manager and oversee front-of-house operations. You will handle invoicing, credit control queries, HR administrative duties, time and attendance, and training coordination to ensure smooth branch operations.

You will supervise the reception team, coordinate recruitment activities, and manage office supplies and payroll-related records while maintaining high standards of customer service and compliance.

Qualifications

• Experience in Office Management in a customer-facing environment.

Responsibilities

• Supervision of customer reception team.
• Ensure professional front-of-house experience for all enquiries.
• Oversee duties of logistics team and Team leader.
• Manage day-to-day office administration to support branch operations.
• Process and raise invoices accurately and on time; liaise with accounts and resolve invoice queries.
• Track and report on customer invoicing progress and assist with month-end reporting.
• PA duties to Repair Centre Manager including diary management, meetings, payroll time and attendance, staff meetings and recruitment coordination.
• Support site compliance records including Health & Safety.

Skills

Office management

PA experience

Customer service

Attention to detail

IT skills

Tools

Microsoft Office

Job description

Motofix Group in High Wycombe is seeking an Office Manager/PA to support the Repair Centre Manager and oversee front-of-house operations. You will handle invoicing, credit control queries, HR administrative duties, time and attendance, and training coordination to ensure smooth branch operations.

You will supervise the reception team, coordinate recruitment activities, and manage office supplies and payroll-related records while maintaining high standards of customer service and compliance.